Frequently Asked Questions

Find answers to common questions about our services

What services are available?

For both individual and business clients, we offer a comprehensive range of travel services, such as arranging flights, helping with visas, booking hotels, organising group tours, organising vacation packages, providing travel insurance, and managing destinations.

Do you assist with applications for visas?

Indeed. Our knowledgeable travel advisors help customers with every step of the visa application process, from preparing necessary paperwork to submitting an application and setting up an interview, if necessary.

Are travel packages customisable?

Of course! Whether you are planning a work trip, family vacation, honeymoon, or solitary journey, we design custom itineraries to fit your interests, budget, and travel objectives.

Do you plan business or group travel?

Indeed, we are experts in corporate and group travel, including retreats, seminars, incentives, and destination events. We take care of on-site assistance, coordination, and logistics.

How can I schedule a reservation?

To make a reservation, you can reach us via phone (08179334928 or 08149625707), email (traveltales@traveltalesng.com), or our website. You will receive a booking confirmation and payment invoice as soon as we confirm availability.

Which forms of payment are accepted?

We take card payments, bank transfers, and other safe online payment options. Official receipts from TravelTales Ltd. attest to all payments.

Do you include airfare and lodging in your prices?

The package determines this. While some packages are customisable, others include travel, lodging, and tours. Before payment, all details are always made apparent.

Is it possible for you to help with travel insurance?

Yes, we offer travel insurance coverage for medical emergencies, trip cancellations, and lost luggage through our partnerships with respectable insurance providers.

What occurs if my itinerary changes?

We are aware that plans are subject to change. We help with date adjustments, cancellations, or rebooking at the best possible rates, according to the airline or package policies.

How far ahead of time should I schedule my vacation?

For easier visa processing, better airfare, and hotel availability, we advise making plans at least 4–8 weeks in advance, particularly during busy times.

Do you have a licence or registration?

Indeed, TravelTales Ltd. is a fully authorised and registered travel and tour company in Nigeria that complies with all applicable corporate and tourism laws.

How do I get in touch with you?

Office Address: 26 Akin Leigh, Off Wole Olateju Street, Lekki Phase 1, Lagos

Phone: 08179334928, 08149625707

Email: traveltales@traveltalesng.com

Website: www.traveltalesng.com

Still Have Questions?

Our team is always ready to help you with any inquiries

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